My boyfriend and I booked to go to the Bitzaro Grande over 2 months ago with Thomas Cook and have today, just over a week before we go, been told that the hotel has over allocated it's rooms and we've been moved to the Bitzaro Palace!! It would seem from reading the reviews on this website that it seems that this hotel chain does this regularly. When I questioned Thomas Cook about this today, it apparently does happen quite often and is in the small print of the booking terms and conditions. Funny how the travel agent points out the smallest detail regarding the terms and conditions e.g. about making sure you let them know you've arranged your own travel insurance, but fail to mention that you could find out about a week before you travel that your hotel could change!! What's the point in pre-booking, rather than going for a late deal??!
I am a little worried as we had booked "All Inclusive" at the Grande but I cannot find any reference to the Palace having the "All Inclusive" option, although I'm assured by Thomas Cook that this is the case and our holiday arrangements will be honoured by the hotel! However, having read the reviews the majority of the people were impressed with the Palace, so hopefully I've got nothing to worry about and our holiday at the Palace will live up to what we were expecting from the Grande....
Stayed here again from 3-17th September 09. Warm welcome from wonderful staff. Excellent atmosphere, friendly but not in your face. Pool and surrounding area and garden lovely to relax in, and is peaceful and relatively quiet with no musak! Meals were nicely presented with a variety of choices to suit most tastes. Rooms cleaned to a high standard each day by very friendly cleaners. Altogether a very clean and comfortable place to stay.
hello,the wife and i stayed at the bitzaro palace last june for my 50th and we had a superb time.the hotel is great,location,pool,staff,etc etc.the old strip in kalamaki is lovely,enough place to eat and drink and the newer srtip if you want things a bit lively.if you want a nice hotel set in peaceful surroundings then this hotel is just the job.ps mark,the grande is just across the road.check out this site and it shows you the locations on a map ok.sorry did not notice the gym so no comment,i run but used the country lanes and enjoyed the scenery.(http:/www.justzante.co.uk) if i can help any more just ask ok mate,bye.
My other half and I stayed at the hotel during the first week in August this year.
The place was nice, the food was good and the staff were very friendly and helpful. The planes flying overhead were quite loud at times, but this was quite infrequent and only on certain days, it seemed.
The only downside was the air-conditioning in the room. Some nights were very hot outside but the A/C wasn't very good, consisting of a vent/fan that circulated warm air around the room. However, I would definitely recommend the hotel.
@ Mrs. Leah Smith from Bitzaro Grande Hotel (not Bitzaro Palace)
your daughter is not going to be over booked, I can guarantee you this, we only had one overbooked week and only with one tour operator...isn't that telling you something? Anyway thank your daughter for choosing to spend this important week of her life with us and be sure we are going treat them in the best possible way
THE HOTEL IS CLOSE TO THE BEACH AND THERE ARE ALWAYS SUNBEDS IF NOT ROUND THE POOL THERE IS SPACE IN THE GARDENS REALLY NICE AND FRIENDLY PLACE MY FAMLY HAVE BEIN GOING THERE FOR THREE YEARS
hi leah, i have just got back from the bitzaro palace and when i arrived it was over booked, if she is going with Libra good look. when this happened to me they didnt come out to sort it, infact the receptionist moved things around so there was space. but if she is staying in the grand it is a lovely hotel and there are plenty of rooms im positive she will have a great holiday and wil have no worrys.
I was wondering if anybody could help me, My daugthter is going on her honneymoon to the Bitzaro Grand hotel in Kalamaki in late September this year. Now having read the comments about the hotel from one of its other guests, the hotel is often over booked. How can I make sure that she dose have a room that she has booked with the majority of her savings? I dont want her honeymoon ruined because of a mistake. Can anyone put my mind at rest?
Me and my wife have stayed at the bitzaro palace on numerous occasions,and loved every minute of it.The staff are brilliant and george and stella the owners are fantastic people We have not been for a couple of years now but hope to go back next year.We throughly recommend it to anyone wish we were going back this year.Panos if you read this you know its me by my e mail address see you all soon
Just returned from one week stay at superb resort hotel. Could not fault the place. Great staff and fab pool. We went B&B which was ok so that we could try all the Tavernas. Amaryllis at the top of the road is wonderful (swordfish souvlaki). Trip round the Island worthwhile. Loved it so much that we will be back for 2 weeks next year!
Hi, i went to zante this year with my friend, but would liek to come back with my family and some freinds. My brothers are very sporty and are 12-15 so could anyone reccomend a good holiday hotel for us all to stay in. Possibly a big pool. thanks jade x
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