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Alex Apartments

(Apartments in Laganas)

 

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10/10

Hi All,

Am sure many of you have had the same letter from Libra regarding the move from the Alex Apartments to the Dimis.
 
For those of you who have never been before, I can tell you honestly that the Alex Apartments are the best apartments to stay at.  You are right on the beach - it is literally a two second walk.  The bars and the main Laganas strip are five minutes from the apartments - although you do not have to worry about being kept up by noise as you will not hear any.  The Dimis is the complete other end of the strip - we're talking at least a 20-25 minute walk to the beach.  How Libra can maintain the Dimis apartments are "like for like" apartments compared to the Alex Apartments I'll never know.  I've been going to the island for 8 years now and for those of you who stay at the Alex because of its location - you will no doubt be disappointed having to stay at the Dimis because these apartments are not on the beach, nor in close proximity to it.  The Alex apartments have wicked rooms and the pool and snack bar are lovely, well maintained and very reasonably priced.
 
If you phone Libra, they will refund you the cost of the accommodation at the Dimis and you can then book direct with the Alex as we have done.  Libra will let you keep the flights and should keep your transfers too.  However, you may have to pay a bit more to stay at the Alex but its worth the extra Euros.  If you email the apartments via the email address that the Alex Apartments have put on this site, then they will give you a rate and let you know availability.
 
You will not be disappointed at the Alex.  We stayed there last year and it was perfect.  Lovely people, lovely rooms and ultimately the best location.
 
Anyone having to speak to Libra - best of luck.  Keep at them - and they will change it for you, albeit, maybe at a little expense.
 
Enjoy your hols everyone!  The island is fantastic - your guaranteed a wicked time.
 
 Diana Jackson (Thursday, June 05, 2008) 1 post by Diana Jackson
 IP - UK

 

Hi, we have also moved from staying in the Dimis to booking directly with the owner of Alex Studios and jus having flight only. Were still on the same flight we had from the begining its jus a extra £48 but wede rather pay this bcos we no the Alex is a decent and nice place t stay rather than stayin in some rat ridden brothel which is what the Dimis sounded like. So to all you others tha have been moved to the Dimis and arn't happy use should do what we have done.

We now can't wait for r holidayyyy
 
Were flying out the 13th july from Manchester, so anyone willing to start the party early with us werl most prob b at the bar bevyin it up so come join us for a drink haha
 
5 weeks 4 days
Wahoooooooooooo
 katie bennett (Wednesday, June 04, 2008) View 3 posts by katie bennett
 IP - UK

10/10

Dear all

Like you guys we had the letter from Libra , After battling with there customer services and then actually talking to some one there who was helpful , we decided to change our holiday to flight only with them and book privately with the Alex.
 
Although this will cost us an extra £50 quid each , to be honest i would rather have piece of mind that where we are staying is not so crazed 18-30's hotel where the reviews are coming back terrible . And withthe extra distance where the other hotel was it would be about the same in cabs for 2 weeks.
 
SO there is hope don't give up you just have to try and get around there customer services  , Libra have just lots 3 customers who travel to the island every year ..
 
but at least we are back at the Alex  
 
Anyone out there from June 22nd Mines a double LOl
 
Annaball xAx
 Annaball (Tuesday, June 03, 2008) View 3 posts by Annaball
 IP - UK

 

Dear friends, sent us e-mail to mylaganas@gmail.com for direct booking (accommodation only).

And some good news: An new main road makes the approach to our apartments very easy.
No more "pull-suitcase" on the sand!
:) 

Regards, Alex Apartments.
 ioustina (Tuesday, June 03, 2008) 1 post by ioustina
 IP - N/A

 

me and my bessie mate are going to zante july 20th for 2 whole weeks..!! but we too have been told that we can no longer stay at the alex and have been re located to the dimis..... after spending the last 30 mins reading pretty poor, no VERY poor reviews about the dimis accomodation i think we wil be spending the day in the travel agents 2morrow trying to find a cleaner and safer place to stay...!!! BOO HOO to libra for spoiling our holiday before we have even got there.....

 laura armstrong (Saturday, May 31, 2008) 1 post by laura armstrong
 IP - UK

 

Hi Stephanie read your posts, who did you book with cos same thing has happened to us and we dont wana stay in the dimis but when we priced other hols they were to dear. let me no pls thanks Katie x

 katie bennett (Wednesday, May 21, 2008) View 3 posts by katie bennett
 IP - UK

 

hey.

We sorted it all out with libra and cancelled are holiday, as they treated us like rubbish  so they lost their booking. It took us 4 hours to get a full refund, which at first they were'nt going to do. We booked the same holiday with someone else for an extra £18 and a better hotel.
 
I hope everyone gets sorted who was in the same boat , or if going to the Dimis  that it is not as bad as people have said in reviews.
 stephanie mcblain (Monday, May 19, 2008) View 2 posts by stephanie mcblain
 IP - UK

 

Hey all,

Me and my 3 friends are in the same boat, got our letter last Thursday. Flying out on the 22nd of June.
 
By all accounts The alex wouldn't sign the new contract , you think this would have been sorted before the 11th of may ( we booked last Oct) as we had an excellent week there in sept.
 
Have spoken with Libra and like everyone else got told nothing can be done and that it was in the terms and conditions. and that the dimis is a like for like as the Alex
 
I have however been on the phone to 18-30's to see if the Dimis  is one of there's still, and they tell me they no longer have The Dimis with them which may be a slight saving grace to those with familes. I will not hold my breathe on this as they can all lie as good as the next .
 
I have to say that me and my friends also explained that one of us has an extremly bad back ( that is why we booked the alex) and we where offered a another hoel for an extra £1500. Yeah like that is going to happen.
 
Looks like will be going back to 1st choice next year.
 
Anna-Ball
 Annaball (Monday, May 19, 2008) View 3 posts by Annaball
 IP - UK

 
click to enlargeclick to enlargeclick to enlarge

hey hey

5 guys going to zante on june 5th for 2 weeks....this is when the real party starts, if any 1 else is there at the same time...err comment me or something, not quite sure how this thing works!
 
 
 Tom Gray (Friday, May 16, 2008) 1 post by Tom Gray
 IP - UK

1/10

 Hi 6 girls from newcastle were due to stay at the alex as well in july. We are also not happy, we got the same rubbish from Libra and are travel agent said they is not much they can do. The worst thing is the hotal the Dimis is horrible. The Alex was getting  reviews of 10 the Dimis is getting 1. The reviews on hoilday watchdog say it all.

We were speaking to a friend that stayed there last year and she said its was even worse than you read about. She said it is horrible and un safe.
 
Ruined are holiday
 stephanie mcblain (Friday, May 16, 2008) View 2 posts by stephanie mcblain
 IP - UK

 

We too have this problem.....I have been told that it is due to 'contractual difficulties'.

I spent over two hours in my local travel agents, who are fighting this for me, but it doesn't look good.
Since we booked i have had the flight time changed, the flight provider changed, and now the hotel changed!! How is this possibly the same holiday i booked.
What annoys me even more is the letter came out after Libra knew all the 10 week final payments would have to be paid up!!
The Dimis is an 18-30 hotel. I for one am not happy. What i would like to know is whether families are being shipped out to this place aswell, or just us younger groups, who they think they can palm off.
 
Already rang Libra, who don't give a damn, and say they have reallocated us to identical spec accommodation. Hmmmm....The Alex is on the beach....The Dimis is 1km from it. The Alex is in a nice quiet spot...The Dimis is on the main strip!! How is this same spec!!!
 
Anybody else got this?? Again, flying out on the 13th from Brum.
 
Im ringing ABTA today. (The company that over see's holiday fair trading) and i will report back.
 Carl Bannister (Friday, May 16, 2008) 1 post by Carl Bannister
 IP - UK

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