The only reason I can think that the surroundings are so comfortable in the restaurant is to allow you the comfort of sitting back in aghast of the abject rudeness of the manager. We went to the Olympic this year for the 4th time in as many years and it had always been my favourite restaurant until now. We waited 20 minutes to even been seen and then waited over an hour and a half for our main course. When the food finally came it was overcooked and cold. When we attempted to complain we were then met by a tyrade of abuse from the owner who told us that if we wanted microwave rubbish food to go to another restaurant. He then further pointed out that we knew nothing about fine food or cooking and that he had been in some of the finest restaurants in the world and obviously we hadn't. He then asked us if we wanted to phone the "tourist police". As a person who has worked for one of THE BEST hotel companies in the WORLD and been to some of THE BEST RESTAURANTS in the world I can only say that on your next trip to Olympic you should perhaps ask the Manager to max your meal for 30p!!!