Olympic Holidays - (Tour Operators in Zante)

Victor S           



Here are our concerns about crappy olympic, who have also destroyed the holiday of a disabled lady, 2 oap's another young family, just to mention!

 
DONT BOOK WITH THIS OPERATOR, YOU'LL REGRET IT!!!!!!!!!

> Sir, Madam,
> My young family & I are currently suffering as a result of a late booking,
> which was arranged and paid a few hours before departure.
>  
> I've been forced to try to resolve our issues, (2days into 2week holiday),
> with your Zante H/O, liasing with rep Louisa, Manager Nikki & office worker
> Gary.
>  
> Neither are they willing to help us return to UK, we have to pay for
> additional flights, or put us in suitable accommadation without the need for
> me to pay in addition.
>  
> We have had a horrendous experience from the onset, not being informed of
> allocation on arrival, although we were assured and even offered apartments
> of choice, perhaps due to our 6month child.
>  
> When we arrived here in Zante nobody knew we were coming, we have no
> information, even about the welcome meeting the next day or how to contact
> our rep in an emergency.
>  
> I'm very concerned about the several issues which your staff seem to think
> nothing of and we are left in a very vunreable and isolated situation, to
> resolve these issues without the help or support of Olympic Holidays.
>  
> Due to the several mistakes and serious health and safety issues I have no
> choice but to begin to expose this to the press, watchdog and via internet so
> future young families wont have to suffer and experience the continued
> problems that we have had so far.
>  
> I would like to point out that it is of no help when your staff inform us
> that Allocation on Arrival is within your terms and conditions, as we were
> not informed this at the time of booking but rather assured of an excellent
> holiday with your reputable company.
>  
> Im very distressed about the whole experience, particulary the way in which
> your staff have responded and the lack of co-operation or compensation so
> far.
>  
> Therefore i'm writing directly in the hope that you can investigate our
> claims and offer an ammicable solution immediately, before im forced to
 to begin legal action and expose the flaws that your
> organisation so effeciently deny.
>  
> A very disatisfied and upset client who is awaitnig an immediate response
> before actioning the above mentioned
>  
> V.Sharma & Family.
>

Olympic Holidays - (Tour Operators in Zante)

David I           

Myself, my wife Rachel, my 6 year old daughter Phoebe, my one year old son Max and our 6month old baby daughter Daisy have had a horrendous struggle of survival under the care of Olympic Holidays.
 
We were placed in Lagnas resort, (18 -30) party aninimal town, in an apartment with smashed windows, mould covered with bacteria infested utensils. Whilst asleep somebody entered and stole the cot.
 
Our rep Jenna fobbed us off by suggesting head office was in Cyprus, therefore no alternative accomm was available.
 
Due to the smashed glass, louts hanging off balconies and 24hour loud music we were forcrd to move, at our own expense as forced by OlympicTravel.
 
We were told we were upgraded to 3star, but the current accomm is a serious health &safety risk, with no fire alams and extingushers provided after the whole hotel complained, 1week later.
 
We have had to hire a car at our own expense due to the ouf of the way location and now my children are suffering ear infections and colds due to the mould comtamination.
 
 I will complete this report when I have more time but advise all
 
TO TAKE YOUR MONEY ELSEWHERE AS OLYMPIC TRAVEL ARE PIRATES AND SCAMMERS!
 
BE WARNED YOUNG, DISABLED AND MATURE BEINGS!