Would just like to say that matt was an excellent rep at the venus, we actually took the time to come to the welcome meeting, were of course we had the opportunity to speak too matt and get to know him. unlike some who cant be bothered and expect the rep to get the opportunity to speak to all 300+ customers at the hotel. We did some excursions, the best had to be saturday night live!!
weve been with thomson for years and its definatley the best!

just got back from the president and we had an excellent time!! we did loads of excursions and they were fantastic, the best were the freestyle excursions and also saturday night live, it's a brilliant show. We got to know the rep carl who was great, we did have a bit of noise on our first night but carl spoke to them and sorted it straight away, i know what mr fox means but carl does loads more than apologise, he even gave the lads the eviction notices he mentions, I know i wouldnt like to confront a group of angry travellers!
the hotel is really nice and the staff are great, well be back