Planos Bay Aparthotel - (Accommodation in Tsilivi)

Robert Q

I usually stay at Garden Village in Kalamaki unfortunately this year I left it to late to book so I decided to stay here instead. Though the room was fine the standard of customer service was dreadful. It was like being interogated every time you made a complaint. I had made 4 complaints in 2 days and when I asked if the rep was available I was told that she had left in a very arrogant and abrupt way. I have stayed at low price family run apartments on the Island where there are basic facilities but the standard of personal service was second to none. I will never stay here again as I believe that customer service makes or breaks your stay.