We were really pleased when we read the positive comments about this hotel prior to arriving in kalamaki. However we were disappointed. We found staff unhelpful and unapproachable. We were made to wait for our room for 45 minutes which is not a good idea when you have an irritable 20 month toddler who had been up half the night travelling. It would have taken longer had we not insisted on waiting outside.

The cleanliness was very poor. After several days of the same damp smelly towels, we resulted to leaving them in a pile by the door in the hope that the maid may get the hint and change them however this was not the case. Disgusting! (The maid was a different lady on the last couple days of our holiday however, and things seemed to improve.)

The breakfast was awful. We have been to plenty of hotels in Greece and Turkey (also the Klelia in Kalamaki) and they all leave this hotel in the shade. There is one very dodgy highchair in the restaurant, so get to breakfast early if you too have an active toddler or you could face the same fights we had with our son getting him to stay still on a 'big boys' seat.

The cost of a safety deposit box was ridiculous so we decided to risk it as was the cost of the fridge. We needed to buy fresh milk for our son but decided it would work out cheaper to buy a new pint of milk every day.

Eating out try Casa di Napoli for the best italian meal ever!! or take a nice scenic walk to Zeppos for a more greek experience.

We may return to Kalamaki one day but not to the roseland - no way! As a base it is okay, but it is not an excellent hotel as some of these comments suggest.

Blimey, didn't think I'd get angry replies just because I was daring enough to comment!!

Don't worry yourselves of course we complained to the hotel staff about the towels, the fact our room wasn't ready when we needed it, and that there was only one highchair. Nothing was done hence why I said they were unhelpful and unapproachable. I didn't even question the cleanliness of the hotel lobby, can't say I spent much time there. If it makes you sleep easier, we did even mention it to our rep!

We did have a lovely holiday, despite these minor problems but just thought I would mention them that is all. Of course we could have been an exception to the rule or maybe we are just used to better hotels, who knows? Although surely it could say something that of all those guests in that hotel there are actually hardly any people who have looked at this website and commented. Maybe you are the exception??

As for not writing my full name, does it really matter?? I am not happy about writing my personal information where anybody can have access to it, That is all. As we never spent time in the hotel lobby, You wouldn't know me, and I don't know who you are, so let's leave it at that.

If you own this hotel, then I am sorry I have offended you. I am allowed my opinions, and they are that the hotel is okay, average, nothing to shout about. If you just use the hotel as a base and you are not taking a walking toddler who runs and plays in the sand and needs a bath everyday and therefore clean, dry towels then this hotel is good. If you do have children, then maybe take a few extra towels if you can fit them in your luggage allowance. Wet, damp towels were fine for me and more husband to use but I wasn't happy about drying my son with them.

I will not be looking at this site again, or bothering to write an opinion on any other site so don't waste your time writing more replies to me. Enjoy your future holidays, I'm glad the roseland make you happy! I'll be looking for my idea of perfection somewhere else (ie any hotel we've been to ever before)