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My wife and I have recently returned from two weeks at the Planos Beach hotel. We had some initial problems, not the fault of the hotel in any way, but of our booking agent. The Hotel owner (Takys) & his staff, (primarilary Konstantinos), went out of their way to help and accommodate us in our dilemma, for which we are truly grateful. I have nothing but admiration and gratitude to the hotel and it`s staff for making our stay so enjoyable and happy. All the staff, from chamber maids to bar staff & reception could not have been more helpful they could not be faulted and would go out of their way to be helpful. The rooms were of a very good standard & cleaned every day, nothing was ever too much trouble for the staff. I will also add that the each room has a refrigerator, the air con is free as is the security box.