My partner and I went to Zakynthos for the first time last year. Internet research saw the name Nefis coming up a lot. We made contact with Jackie and booked our tour pre-arrival. Like the lady before we were in Kalamaki but this posed no problem for Jackie, she arranged for us to be picked up and meet the bus in Zakynthos town. We went on the back to roots tour. This is an absolute must for first timers to the Island. We learnt so much, Jackie's knowledge combined with interesting stories made it a very memorable day. The tour was superb and I would strongly recommend it to anyone. The concept of carrying the tour out on a small bus (15 people) was excellent too - much more personal