hi its happy hayley!!!!heres a msg 4 the grumpy customers youve ad this yr i wrked at that hotel 4 2 years n the staff there do more than enuf 4 every1!!!!and its bloody hard wrk!!!so lay off the staff n try n enjoy ur bloody holiday!!!!hey 2 every1 keep up the gud wrk n dont listen 2 them they dont no wat their talkin about love u all loads n ill c u all nxt yr 4 a hol xxxxxx